Terms & Conditions
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Terms & Conditions

The purpose of outlining our terms and conditions is to prevent any misunderstandings.

Please read these Terms and Conditions carefully before using http://www.englishlanguage.ie

By accessing or using this Service you agree to be bound by the Terms and Conditions below.


  1. Bookings are accepted in writing only on the relevant application form
  2. Payment is by international bank transfer, in EURO (€) to the bank account details found on the payment invoice or by Credit/Debit Card via Realex Secure Payment System on our website.
  3.  Booking Conditions
  • We do not accept responsibility for costs incurred due to flight delays, i.e. accommodation, transfers, etc.
  • We do not take responsibility for loss or theft of belongings.
  • Students are expected to have appropriate medical and baggage insurance.
  • There is no refund of fees for: days missed during the course, late arrival, early departure, and public holidays.
  • The client must carry the cost of any bank charges relating to bank transfers.


  1. Cancellation/Refund
  • Deposits are non-refundable in all circumstances.
  • There is no refund for a cancellation made within 21 days of the start of the programme or if a student fails to complete the programme.
  • Partial refunds may be made where notice is given more than 21 days prior to arrival. This partial refund is as follows: deposits are non-refundable, (subject to a maximum of €250 for individual bookings) the remaining tuition fees will be refunded. Where the host family accommodation has been booked, €100 will be retained in order to compensate the host family.
  • There is no refund for students who change from Intensive to other courses of fewer hours or who decide to shorten their stay. There is no refund for days missed during the course, for late arrival, for early departure or for public holidays.  


  • Students requiring a visa to enter Ireland: In situations where our letter of acceptance has been issued and a student does not acquire a visa for any reason, we will refund all fees paid, less the deposit. This refund will only be made on proof from the relevant embassy or consulate that no visa was obtained. In addition, once visa students have used our course details to enter Ireland, classes must be attended and all fees are non-refundable.
  • Tuition fees can only be refunded in exceptional circumstances and at the discretion of the Directors and can only be made through the sending partner.


  1. Insurance

Neither ELI nor the host family will insure students against illness, theft or loss of personal effects and ELI accepts no responsibility in the event of such occurrences.  Personal insurance cover is recommended.  ELI does not assume any liability for loss, delay or accident of any kind whatsoever which may occur due to the fault or negligence of any company or persons carrying out ancillary arrangements.


  1. Medical Insurance: We advise that all clients take out full medical insurance prior to arrival.  ELI cannot be responsible for medical costs incurred.  All clients travelling from EU countries should bring the Euro Med (E111) with them. ELI can arrange private medical insurance on request for non-EU clients.  


  1. Host Families Accommodation: Prices for accommodation are quoted per week, 7 nights. Extra nights are possible, subject to availability and an additional charge. Accommodation details will only be sent once all fees have been paid in full.  Students who wish to change host family must give 1 week notice and pay a re-arrangement fee for €50. There is a charge of €100 for an unnecessary change of host family.


  1. Accommodation: Can be in a single or twin bedroom. Single Rooms carry a supplement of €25. A daily shower is available. Host families are asked to do a reasonable amount of laundry for their student.  This service does not include jeans, sweaters or jackets. Accommodation is full board and includes bed, breakfast, packed lunch and evening dinner.  ELI reserves the right to charge a student €100 for an unnecessary change of host family.


Note: There is no refund of accommodation fees for late arrival or early departure.


  1. Airport/Ferry Port Transfers : are not included in the course price but can be arranged on request.


  1. Drugs:  All use, purchase or possession of drugs or harmful substances is prohibited by law in Ireland. Students who purchase, possess, use or supply drugs or harmful substances will forfeit the remaining part of their programme.


  1.          Law-Breaking: In the case of junior students, those who break the law will be expelled from their programme, sent home at their parents’ expense and will forfeit all fees paid.   In the case of adult students, those who break the law will be expelled from their course immediately and will forfeit all fees paid.


  1. Visa: Where a visa is refused on appeal, ELI will refund fees via the agent on receipt of evidence of the visa refusal, plus the refusal number.  All fees which have been paid will be refunded, less the deposit, subject to a maximum of €250.  All bank charges will apply to such refunds.  If the intended commencement date of an English Language Programme is delayed due to a visa problem, refunds will apply to the deposit paid.


  1.  Holidays for long-term students

Students are permitted to take holidays depending on the duration of their course, as follows:

1 holiday period for any 12 week course

2 holiday periods for any 25 weeks course

3 holiday periods for 48+ weeks course

The following regulations apply:  the minimum holiday permitted is 2 weeks.  Holidays cannot be taken in the middle of the week.  Students must give ELI at least 2 weeks notice in advance of the holiday.. On return, students may have to take a level test before being placed in class.  Where possible, students are advised to take holidays only on completion of their current level.

Please refer to our specific Policies & Procedures for Non-EEA Students on our Student Information page of our Website.


  1. Public Holidays:  In the case of public holidays, which occur on a Monday, students may begin their course on the Tuesday of that week.  Public holidays are non-refundable.  Our General Courses are available year-round – classes are held Monday – Friday.

For a list of the public holidays for the current academic year, please refer to our school calendar which can be viewed or downloaded from our website.


  1. Curtailment: There is no refund for curtailment of a course after commencement.


  1. Expulsion: No refund.


  1. Legal: ELI reserve the right to alter and amend information contained in these Terms & Conditions without notice.  We reserve the right not to accept applications.


  1. Governing Law & Arbitration: Any controversy or claim arising out of or relating to these terms and conditions or in breach thereof, shall be governed and construed by the Laws of Ireland.


  1. General Conditions: ELI reserves the right to cancel all arrangements and bookings without prior notice if our payment conditions are not met.  Once a booking has been made, the client will be deemed to have agreed to these terms and conditions.


  1. Publicity: it is understood that during a student’s time with ELI, photographs, testimonies or video of the student may be taken and used in the internal or external publicity of the organisation, in either printed or electronic format. If a student wishes to opt out of such publicity, they may indicate this on their application form or via the sending agent.


  1. Links to Other Web Sites: Our Service may contain links to third-party web sites or services that are not owned or controlled by English Language Ireland. English Language Ireland has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.  You further acknowledge and agree that English Language Ireland shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


  1. Legal Notice: English Language Ireland reserves the right to change the details of its services, including courses, facilities and course dates where circumstances beyond the company’s control necessitates such changes or where the number of enrolments renders a course unviable. The right is also reserved to decline any person at any time without liability.